Mutanaqishah: Journal of Islamic Banking

The Application of Murabahah Contract in Credit-Based Sale and Purchase: Implications for Consumer Protection

Siti Ropiah — 2025-01-13

Purpose – This research aims to understand the application of Murabahah contracts in credit-based buying and selling in Islam and its implications for consumer protection.

Methodology – This study uses a normative approach to understand the legal basis of murabahah. In addition, a study was conducted on the regulations governing Islamic financial institutions, to see how murabah contracts are applied in credit transactions.

Findings – The findings of the study show that although this contract is in principle in accordance with sharia, there are several challenges in its implementation, such as information transparency, risk management, and the fulfillment of consumer rights. The legal implications of these findings include the need for increased supervision, customer education, and regulatory updates to ensure consumer protection.

Implications – The results of the study provide recommendations to strengthen the Islamic banking system through increasing accountability in the implementation of murabahah contracts to create a fair relationship between banks and customers and support sharia-based economic growth.

Originality – This study conducts a comprehensive study related to contract regulations and Murabahah contract practices, and especially its implications for consumer protection.

Islamic Organizational Culture, Islamic Work Ethics and Job Satisfaction’s Impact on Employee Performance in Islamic Microfinance

Naila Mufawazah — 2025-01-15

Purpose – The purpose of this study is to examine the effect of Islamic work ethic, Islamic organizational culture, and job satisfaction on the employee performance of BMT under ASKOWANU Jepara. The Islamic microfinance in this study is BMT ASKOWANU Jepara.

Methodology – This research used a quantitative methodology and a sample of 80 employees at BMT affiliated with ASKOWANU Jepara. The data was collected utilizing a purposive sampling method and a questionnaire. Data analysis methodologies encompass ordinary least squares (OLS) regression and hypothesis testing, namely the partial test (T test) and simultaneous test (F test).

Findings – The results indicated that Islamic organizational culture influences employee performance at BMT Jepara. Nonetheless, the Islamic work ethic and job satisfaction exert no influence on employee performance.

Implications – These studies offer guidance for BMT managers to enhance Islamic work ethic and workplace happiness to elevate staff performance. A more effective technique is required for achieving the adoption of Islamic organizational culture within the workplace.

Originality – This study provides empirical insights into the correlation among Islamic work ethic, Islamic organizational culture, and job satisfaction inside Islamic microfinance institutions, specifically BMTs in Jepara, utilizing a quantitative method.

The Implementation of Islamic Business Ethics in Practice: The Income Smoothing Method in Islamic Banking

Muhamad Wirdiansah — 2025-01-25

Purpose:
This study examines Islamic business ethics in income smoothing within Islamic banking. It analyzes whether income smoothing aligns with Islamic ethics principles of fairness, transparency, and accountability, and its implications for stakeholder trust and institutional integrity.

Methodology:
A qualitative approach was used, which included looking at the content of Islamic banks' financial statements and talking to important people, like Shariah board members and financial experts. The study also incorporated a review of relevant Islamic jurisprudential texts to assess compliance with Shariah principles.

Findings:
Although income smoothing is a common practice to stabilize profit distribution and ensure customer satisfaction, its implementation raises ethical concerns, according to the research. Some practices may inadvertently conflict with the principles of transparency and honesty in financial reporting. However, when applied within Shariah-compliant frameworks, income smoothing can enhance the stability of Islamic banks and foster stakeholder trust.

Implication:
The findings highlight the necessity of implementing stricter regulatory oversight and formulating comprehensive guidelines to align income-smoothing practices with Islamic business ethics. Banks should prioritize ethical considerations to maintain their Shariah-compliant status and uphold public trust.

Originality:
This study contributes to the limited body of research on the intersection of Islamic business ethics and income smoothing practices. It offers a novel perspective by integrating Shariah principles into the discussion of financial management strategies in Islamic banking.

The Impact of Cost-to-Income Ratio, Net Benefit, and Operating Expenses on Islamic Commercial Bank Loss Reserves

Annisa Anggraini — 2025-02-15

Purpose – This study aims to examine the influence of Cost to Income Ratio (CIR), Net benefit (NI) and operating expenses operating income (BOPO) on the impairment loss reserve (CKPN).

Methodology – In this study, the sample determination was carried out for 5 years. Determination of sample criteria using purposive sampling method, which is a sampling technique derived from certain criteria and obtained a sample of 6 banks so that the total number of samples is 30 samples. The method used is regression analysis of panel data using Random Influence Model approach analyzed through software Eviews 10.

Findings – Derived from upshots of the study can be obtained that the partial Cost to Income Ratio has a significant influence on CKPN. Net rewards significant influence on CKPN. Operating expenses operating income has no significant influence on CKPN. Simultaneously Cost to Income Ratio, Net benefits and operating expenses operating income has a significant influence on CKPN in Sharia commercial banks registered with the Financial Services Authority for the period 2019-2023. In Islamic business management, efficiency (CIR and BOPO), transparency and benefit optimize halal income (NI) and maintain financial stability in accordance with sharia values.

Implications – Upshots of this study provide recommendations to each bank in facing different credit risk challenges, both in terms of financing portfolio characteristics, risk mitigation strategies, and financial management policies.

Originality – This study provides insight into the importance of risk management in Islamic banking, especially in managing impairment losses (CKPN) as a mitigation measure against potential financing risks.

Implementation of ESG Principles in Investment of Bank Syariah Indonesia: An Analysis of Maqashid Shariah

Putri — 2024-02-22

Purpose – This study aims to analyze the application of the principles of Enveromental, social, Governance (ESG) in the investment of Indonesian Islamic banks (BSI) in terms of maqashid syariah perspective.

Methodology – The method used in this research is a qualitative method with a descriptive approach. The data sources used come from secondary data in the form of annual reports, industry reports, and online news. In addition, the research data also comes from various articles published in scientific journals.

Findings – The results of this study indicate that there is a strong alignment between the principles of ESG and Maqashid sharia in investment activities carried out by Bank Syariah Indonesia (BSI). The alignment of these two concepts creates an investment model that is not only focused on financial gain but also oriented towards mutual benefit and environmental preservation. This research identifies the ESG principles in the investments made by BSI in line with maqashid sharia for the protection of life (hifs al-nafs), reason (hifz al-aqal), property (hifz al-maal), religion (hifz al-din) and offspring (hifz al-nas).

Implications – The implication of this research is that the ESG principle in investment activities if done properly does not conflict with the maqashid syariah principle.

Originality – This research provides a new perspective on the alignment between ESG principles and maqashid sharia. The results of this study provide data support that these two concepts complement each other, so that investments do not only consider financial returns.

The Effect of Green Banking Performance and Service Quality on Customer Satisfaction Using Mobile Banking

Fitri Rahmadila — 2025-02-26

Purpose – This inquiry aims to examine the impact of Green Banking performance and service quality on customer satisfaction using Mobile Banking.

Methodology - In this inquiry using the type of primary data by survey method, which makes a questionnaire with questions related to research. The data analysis technique used is multiple linear regression analysis. This technique is useful to find out the impact of several independent elements on the dependent element analyzed through SPSS version 29.

Findings – Based on the results obtained that the performance of green banking and service quality significantly affect customer satisfaction. Together, green banking performance and service quality have a significant influence on customer satisfaction using mobile banking.

Implications – The results of this inquiry will provide recommendations on the association between the performance of green banking and mobile banking is increasingly crucial in the context of digital transformation in the banking sector that focuses on sustainability.

Originality – This inquiry provides insights to increase attention to the concept of sustainability in the modern banking world, especially in the application of green banking.

The Determinants of Customer Satisfaction at Bank Syariah Indonesia

Dwi Ayuk Indriawati — 2025-03-18

Purpose – This study aims to examine the effect of Islamic service quality, commitment, corporate image, and level of trust in shaping customer satisfaction at Bank Syariah Indonesia (BSI) KCP Jepara.

Methodology – This study uses a quantitative approach involving 106 customers of Bank Syariah Indonesia (BSI) KCP Jepara as a sample. The sampling technique applied is convenience sampling, a non-probability sampling method. Data collection was carried out through questionnaires distributed online and directly. The data obtained were then analyzed using multiple linear regression, hypothesis testing (T and F), and classical assumption tests, which include normality, multicollinearity, heteroscedasticity, and the coefficient of determination, with the help of IBM SPSS 23 software.

Findings – The study found that Islamic service quality and trust level have a positive and significant impact on customer satisfaction. However, commitment and corporate image did not show a significant influence on the level of satisfaction.

Implications – The results of this study indicate that sharia-based services and the level of trust have an important role in increasing customer satisfaction. Therefore, BSI KCP Jepara is advised to continue to optimize the quality of Islamic services and maintain transparency and trust to maintain customer loyalty.

Originality – This research presents a new perspective on the various factors that play a role in shaping customer satisfaction in Islamic banking, especially at BSI KCP Jepara. Different from some previous studies, this study found that commitment and corporate image are not always the dominant factors in shaping Islamic bank customer satisfaction.

Opportunities For Establishing Islamic Bank in The City of Balikpapan: Business Feasibility Study Approach

Muhammad Arif Kurniawan — 2024-03-22

Purpose – This study aims to analyze the feasibility of establishing an Islamic bank in Balikpapan through a business feasibility study approach, considering market, technical, financial, legal, as well as social and economic aspects.

Methodology – The research utilizes a combination of literature reviews and surveys targeting potential customers and Islamic finance industry players to assess the feasibility of Islamic banking in Balikpapan.

Findings – The study reveals that high public interest in Islamic banking services, along with supportive government policies and regional economic growth, significantly enhances the feasibility of establishing an Islamic bank in Balikpapan. However, challenges such as improving Islamic financial literacy and competition with conventional banks need to be addressed.

Implications – The findings highlight the need for effective strategies to optimize market opportunities and strengthen the competitiveness of Islamic banks in Balikpapan. Financial institutions and policymakers should focus on financial literacy programs and innovative banking solutions to increase public adoption of Islamic banking.

Originality – This study offers a comprehensive business feasibility analysis of Islamic banking in Balikpapan, a strategic economic hub in East Kalimantan and the gateway to the Nusantara Capital City (IKN). The research contributes to the growing discourse on expanding Islamic finance in emerging economic regions, particularly in the context of Balikpapan’s role as a vital link to IKN.

The Influence of Capital Size and Zakah on Islamic Social Reporting in Islamic Commercial Bank

M. Akbar Alfahrozi — 2025-04-19

Purpose – The objective of this study is to determine the impact of capital size and obligatory charity on Islamic Social Reporting in Sharia commercial banks.

Methodology – The study’s population comprises 14 Islamic commercial banks, while the sample includes 9 Islamic commercial banks. This research employs an explanatory methodology and is quantitative in nature. Regression analysis of panel data, supported by Eviews 12 analysis tools, is the research methodology utilized in this work.

Findings – The study’s findings revealed a significant positive correlation between the size of capital or a car and Islamic social reporting. This suggests that Islamic banks with substantial capital tend to be more effective in conducting social reports in a transparent and accountable manner, adhering to Islamic principles. Conversely, the study indicated that zakah has a minimal impact on Islamic social reporting. It further asserted that zakah’s contribution to corporate social reporting is not as substantial as other factors, such as other capital resources, which enable companies to conduct social reporting comprehensively and systematically.

Implications – While Indonesia’s Islamic banking industry is experiencing growth and intensifying competition, maintaining a certain level of bank health remains essential. A bank’s capital is one of several key factors that determine its health, as it is primarily responsible for generating the highest possible returns.

Originality – In addition to fulfilling legal obligations, Islamic banks’ implementation of the Islamic Social Reporting Program surpasses expectations by establishing a robust Islamic philosophy and tasawwur (visual representation) as the foundation for their social responsibility. This positioning elevates them as one of the financial institutions that can contribute to the flourishing of the community.

The Effect of Good Corporate Governance on Sustainability Reporting: Evidence from Bank and Non-Bank

Reza Amanda Bahtiari — 2025-05-17

Purpose – The objective of this inquiry is to determine the impact of corporate governance on the level of sustainability report disclosure, with industry type as a control variable.

Methodology – This study employs quantitative research methodologies. The company’s official website serves as a primary source of data for financial statements and sustainability reports, which are integral to the data collection process. Regression analysis of panel data utilizing Eviews 13 constitutes one of the employed data analysis techniques. Purposive sampling is the sampling method employed for the data collection process. After a five-year monitoring period, the sample comprised 14 companies that demonstrated exemplary corporate governance practices during the 2019-2023 timeframe.

Findings – The investigation revealed that the board of directors and independent commissioners exerted no influence on the level of disclosure in the sustainability report. Conversely, the audit committee had a negative impact, while industry-specific control variables exhibited a positive impact. Consequently, based on the findings of the investigation, all three components of effective corporate governance—independent commissioners, directors, and audit committees—exert influence on the level of disclosure in sustainability reports.

Implications – The outcomes of the inquiry provide investors with a comprehensive understanding of a company’s sustainability, enabling them to make informed investment decisions. These insights highlight the crucial role of high-quality sustainability report disclosures in fostering effective corporate governance and ensuring long-term sustainability.

Originality – This inquiry stands out as it analyzes the impact of the pandemic from 2019 to 2023, utilizing CGPI-rated businesses as the primary subjects and incorporating industry types as control variables.

The Maqashid Shariah in Priority Banking Strategy: An Analysis of Bank Syariah Indonesia Gorontalo Branch

Muhammad Syarif H Djauhari — 2025-06-06

Purpose – This study aims to analyze the application of maqashid syariah principles in marketing strategies carried out by Priority Banking Officers (PBOs) at Bank Syariah Indonesia (BSI) Gorontalo branch office. In an era of tight competition, marketing strategies based on sharia principles are an important key to attracting and retaining priority customers.

Methodology – This study uses a qualitative approach by interviewing PBOs and analyzing related documents to explore how Maqashid Syariah is implemented in banking services.

Findings – The results of the study indicate that BSI Gorontalo has implemented several strategies in accordance with maqashid sharia, such as a personal approach to customers, exclusive services based on justice and welfare, and investment education in accordance with sharia principles. These strategies aim to improve the social welfare of customers, as well as ensure the sustainability and growth of the bank.

Implications – These findings indicate that the implementation of maqashid sharia not only strengthens the bank's position in the sharia banking market, but also has a positive impact on community welfare.

Originality – Therefore, further research is expected to explore how this strategy can be expanded and optimized to achieve a greater social impact in society.

Impact of Internal and External Factors on Non-Performing Financing in Indonesia’s Islamic Commercial Banks

Firginia Amanda — 2025-06-24

Purpose–This study examines how external factors like inflation, FDR, and CAR affect non-performing financing in Indonesian Sharia commercial banks.

Methodology—Using a quantitative methodology, this study examined Islamic commercial banks registered with the Financial Services Authority (OJK) over a five-year observation period, from 2019 to 2023. Purposive sampling was used to choose the study’s sample, which included ten Islamic commercial banks that met the requirements. The data analysis technique employed is panel data linear regression analysis with Eviews 13.

Findings – Based on the results of research and analysis, it was concluded that partially FDR and CAR variables had a significant negative effect on NPF. In contrast, inflation variables did not affect NPF. Moreover, variable FDR, CAR, and inflation do not impact NPF.

Implications – This study suggests that Islamic commercial banks should focus on internal factors, particularly the Financing to Deposit Ratio and Capital Adequacy Ratio, when managing Non-Performing Financing. An increase in FDR and a decrease in NPF indicate the importance of efficient liquidity management and strong capital to maintain the quality of financing assets.

Originality—The study analyzed the effect of Financing to Deposit Ratio (FDR), Capital Adequacy Ratio (CAR), and inflation on Non-Performing Financing (NPF) at Sharia commercial banks in Indonesia from 2019 to 2023. While FDR and CAR have a significant negative effect on NPF, and inflation has no effect, the study’s novelty lies in its simultaneous evaluation of all three variables, which collectively have no significant impact on NPF.